To be classed as Excellent the device should:

 

• Fully Working device with no software or hardware issues

• Like new device 

• No damage, scratches, chips or marks anywhere on screen or casing

• LCD must be pure and have no signs of scratches or missing pixel

 

To be classed as Good the device should:

 

• Turn on / off 

• All buttons working 

• Have a working touch screen - without cracks or damage

• Be fully functional 

• light wear and tear 

• Working screen no cracks or pixel damage

• Have no damage to fixed rear glass - no cracks or chips

• Have a fully working operating system 

• Include its battery 

• Not be water damaged, the water indicators must not be pink/red

• Make/receive calls

• WiFi / Camera / Video must work

 

To be classed as Poor the device should:

 

• Fully functional - all parts inc. system software

• Heavy wear and tear/scratches, without cracks or damage

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To be classed as Faulty the device should:

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• Crack or smashed screen

• Include its battery

• Be intact - not crushed or snapped in half

• Not have any missing parts or components

• Device must power up